Employers and industry should expect high quality training and assessment from registered training organisations (RTOs). A key function of the Training Accreditation Council (TAC) is to ensure that training providers operate within the national quality assurance arrangements to meet employer and industry expectations.
In this section, employers and industry can find information about:
Student records verification
Third parties (such
as employers) can request to verify student's certification records to confirm that documents such as qualifications or statement of attainments are valid. Requests should be made by contacting the issuing RTO directly. All RTO contact details can be found on the myskills website.
January 2015, RTOs have been required to submit National VET Provider
Collections training data. This data includes a student’s Unique Student
Identifier (USI). Training that students completed after January 2015 can be verified against the student's USI Transcript. Students can access and download their USI Transcript on the USI website.
the RTO that issued the certification is no longer operating, TAC may
be able to verify student's certification records, provided that the RTO was registered with
TAC, submitted its student records to the TAC when it closed and the third party has the student's approval.
Third parties requesting TAC to verify a student’s certification must complete the Records Verification form and submit it to the TAC
Secretariat via email firstname.lastname@example.org
or via the post/delivery details on the form.
TAC cannot provide an extract of the records to a third party, it can
only verify whether the evidence provided matches the student records information TAC was provided when the RTO ceased operations.
Student records verification checklist
Student records verification process - flowchart
1. Was the training completed before January 2015?
If it was after January 2015 - the student should download their USI transcript from the USI website.
2. Has the RTO ceased operating?
To check visit myskills website and search for the RTO.
If it's still operating - contact the RTO directly.
3. Was the RTO registered with TAC?
training.gov.au website and search for the RTO and check their Registration page.To check visit the
If it wasn't registered with TAC - contact the Regulator listed.
4. Has the student approved to have their certification documents verified?
5. If the answer was 'yes' to all four questions above, complete the student records verification form.
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