TAC Update - Issue 49 - September 2019

TAC Update - Issue 49 - September 2019

Issue 49 - September 2019





TAC Education Program


Assessment Part III - Assessment in Practice: Making the Assessment Decision and the Validation of Assessment Practices and Outcomes


Tuesday 22 October 2019, 9:00 am – 1:00 pm

Wednesday 23 October 2019, 9:00am – 1:00pm (repeat session)


This is the final session in a series of three presented by TAC throughout 2019 that focus on each stage of the assessment process. The workshop provides RTOs with practical and specific information to support the use of assessment tools to gather good evidence, making safe assessment judgements with that evidence, and recording the evidence and outcomes. In addition, specific information to support a fair and effective assessment appeals process, and to implement an assessment validation strategy to monitor each stage of the assessment process will also be covered.


This four hour session will be run twice, once on Tuesday 22 October and then repeated on Wednesday 23 October. Attendance can either be in person at the face to face workshop or log in to the online webinar. Participants are encouraged to attend all three workshops, if possible, as each session informs those that follow.


Links to the recording and materials of Part 1 and 2 of the series can be found here.


Click here to view the 2019 TAC Education Program schedule and registration page for this session.



Focus on Quality: TAC Regulatory Strategy 2019-2021


The Council has released its latest Regulatory Strategy informing RTOs and VET stakeholders about the priority areas that will be the focus of regulatory efforts over the next two years. Priority areas have been determined from evidence obtained through data analysis and intelligence gathered from audit activity and engagement with stakeholders.


The Regulatory Strategy outlines the specific focus areas the Council has identified as posing the highest risk to the quality of VET and the regulatory actions to monitor those risks and ensure they are minimised.


Click here to view full details of the Focus on Quality: TAC Regulatory Strategy 2019-2021.



Submitting Evidence to Support your Application and to Address Non-Compliance


When submitting evidence to support an application (initial, renewal or amendment application), or to address non-compliance identified through the audit process, the evidence provided should be well organised and clearly referenced to the clauses of the Standards for RTOs to which it relates.


Without referencing, it is difficult to determine which standards or clauses the evidence addresses. Well presented, relevant and accurate evidence will assist in assessing submissions in a timely and efficient manner. 


Note that large files (10MB+), lengthy filenames and pathways will hinder or prevent documents from being uploaded to the RTO Portal, being sent to the TAC Secretariat or to Auditors.


Please contact the TAC Secretariat on 9224 6510, email tac@dtwd.wa.gov.au or contact your Registration Officer directly should you experience any issues in regard to uploading or emailing documents.



Annual Declaration


The 2018-2019 Annual Declaration on Compliance for TAC registered RTOs is due by 30 September 2019.


Clause 8.4 of the Standards for RTOs requires RTOs to provide the Council with an annual declaration on compliance.


The declaration is in relation to whether the RTO:

  1. currently meets the requirements of the Standards for RTOs across all its scope of registration and if not, action taken or planned to address the non-compliance, and
  2. has met the requirements of the Standards for RTOs for all Australian Qualifications Framework certification documentation issued in the last financial year.

By submitting the annual declaration the RTO's Legally Responsible Person is confirming that:

  • the RTO systematically monitors and evaluates training and assessment strategies and practices; and
  • uses the outcomes of monitoring and evaluation to inform improvements in business and educational practice.

Click here to access and complete the 2018-2019 Annual Declaration on Compliance.



Accredited Course Monitoring and Evaluation Survey


The AQTF2007 Standards for Accredited Courses requires course owners to monitor and evaluate their courses during the accreditation period to ensure courses remain current and relevant.


Monitoring and evaluating accredited courses was a focus of TAC’s recent review of its accredited course arrangements. A TAC Special Bulletin was issued on 1 May 2019 which advised the outcomes of the review, one of which was for course owners to complete a biennial survey to confirm that their course had been evaluated and any superseded and/or deleted units removed or updated. A survey link was forwarded to course owners on 1 July 2019.


Course owners are reminded that the survey response is due by 30 September 2019. 


Further information is available on the TAC website or contact the TAC Secretariat directly, including requesting a new survey link - phone 9224 6510 or email tac@dtwd.wa.gov.au.



Third Party Arrangements


The following information is provided in response to increased enquiries from RTOs regulated by TAC about third party arrangements.


The Standards for Registered Training Organisations (RTOs) 2015 define a third party as any party that provides services on behalf of the RTO, except for services provided under a contract of employment between an RTO and its employee. A third party could include an individual, a non-RTO or an RTO.


An RTO that engages the services of a third party is the principal in the relationship, and is accountable for compliance with the Standards at all times. The RTO’s responsibility includes:

  • ensuring there is a written agreement for services provided on its behalf by the third party (Clause 2.3),
  • allocating sufficient strategies and resources to systematically monitor services delivered on its behalf to ensure the third party complies with the Standards for RTOs at all times (Clause 2.4),
  • informing all prospective learners, prior to enrolment or commencement, of details of any third parties that will provide training, assessment and related educational support service on its behalf (Clause 5.2b(iv)),
  • ensuring all third parties are under written agreement to co-operate with the VET Regulator (Clause 8.2),
  • informing TAC of any partnership arrangements for delivery of services on its behalf within 30 calendar days of the agreement being entered into, or coming to an end (Clause 8.3), and
  • issuing and maintaining AQF certification documentation for learners for whom third parties have provided training and assessment services on its behalf.

RTOs that enter into third party agreements must notify TAC by completing an RTO3 Notification of Third Party Agreement form available via the RTO Portal.


TAC’s Fact Sheet provides RTOs with guidance on third party arrangements as required under the Standards for Registered Training Organisations (RTOs) 2015.


NOTE: ASQA recently published further guidance in relation to third party arrangements impacting ASQA regulated RTOs only. Please contact ASQA for further information.



TAC Policy Update – Complaints about RTOs


The Council has updated its policy on Complaints about Registered Training Organisations. The policy clarifies the role of TAC in meeting its obligations in handling complaints it receives about RTOs and the scope of the Council’s jurisdiction. The policy also incorporates TAC’s complaint handling process.  


The policy is available online via the TAC website. The website also includes information on how to make a complaint about a RTO. Information Sheets for students/consumers and RTOs provides additional information to stakeholders on the Council’s complaint handling process.



Outcomes of COAG meeting – 9 August 2019


The Council of Australian Governments (COAG) held its 47th general meeting on 9 August 2019 in Cairns, where one of the priority issues discussed was the vision for vocational education and training.  The vision includes a focus on national consistency in key areas such as quality assurance and qualification levels, whilst maintaining flexibility in the system for jurisdictions to meet local needs.


The Commonwealth and States and Territories will work together to deliver a system which helps all Australians – for those getting first qualifications or re-training – get the skills they need for employment. Skills Ministers will work together through a new COAG Skills Council, in consultation with Education Ministers, to advise leaders on future reform priorities by the end of 2019 and provide a reform roadmap to COAG in early 2020.


Further information is available on the COAG website.


Last modified: 29/11/2019 10:49 AM